Mike Sewart, Director of Digital, EMEIA, Fujitsu discusses how artificial intelligence and augmented reality are transforming lives in 2017.
In today’s digital world, there are many innovative applications that have been created to help make our lives easier. From new mobile applications to self-driving cars, technology is everywhere and continues to change and transform our everyday lives.
However, there are two key concepts that stand out and which we expect to see more of in 2017; Artificial Intelligence and Augmented Reality.
Advancements in human centric AI
The concept of Artificial Intelligence (AI) has been a part of science fiction for many years. But with developments such the growth of virtual agents, including Apple’s Siri, and biometrics that enable more natural interactions between humans and machines, AI is quickly becoming a reality that can make a real difference to our future.
By applying this machine based learning with computer networks, there is a huge opportunity to increase the bandwidth available for processing data.
AI is a core technology that can implement complex processes independently from human judgement. It is often paired with deep learning but that actually is only a piece of the puzzle. The human cognition is continuously generated from complex interactions between sensory organs, nervous system, brain and external environments. To achieve an AI, this needs to be replicated and brought together with a range of cognitive capabilities: perceiving, reasoning, making choices, learning, communicating, and moving and manipulating.
By applying this machine based learning with computer networks, there is a huge opportunity to increase the bandwidth available for processing data. In doing this, a machine can determine patterns among images and pictures much more easily than other data sets, meaning that AI can be applied in some very interesting ways.
For example, a company that manages CCTV monitoring for a car park could use it to monitor the number of spaces free, and could update possible drivers as to whether there are spaces available. This would allow the business to save money, as they would not need to implement sensors and infrastructure. This means that in the world of Internet of Things, AI could have a direct impact on how we collect and make sense of information.
Growth of augmented and virtual reality
Augmented Reality (AR) and Virtual Reality (VR) technologies have been around for a while; however, the industry is quickly starting to see maturity in this software through the integration with hardware, which will grow into fruition in 2017.
More industries than ever before such as manufacturing, logistics and utilities are utilising wearable technology to create business solutions that provide business value.
AR refers to the concept of a live view of a physical, real-world environment whereby elements are augmented and computer generated into the scene. The augmented scene works in real time, with objects overlaid on the real-world that becomes interactive and digitally manipulative. On the other hand, VR completely replaces the real world with a simulated one, creating a realistic and immersive experience for the user.
More industries than ever before such as manufacturing, logistics and utilities are utilising wearable technology to create business solutions that provide business value, and as a result we are no longer seeing a combination of fragmented hardware and additional software. Instead industries are experiencing integrated solutions that can transform business process, with the use of AR and VR.
We can expect this to have huge traction for worker safety this year. For example if there is a lone worker fixing a remote utility station, it may take some time to resolve certain issues, especially with outdated technology. However, by using augmented reality and providing all of these lone workers with technology enabled headsets, context and instructions can be digitally provided for workers fixing a problem for the first time. Technology can then connect the lone worker with HQ, enabling more experienced people to help to fix the problem and leveraging the power of the connected workforce.
The benefits can also be seen in warehousing, using devices to optimise stock picking. By wearing smart glasses, technology can allow employees to work with both hands and also can help provide instructions if a particular product should be placed in a certain area.
Keeping AI and AR secure
While digital technologies such AI, AR and VR are expected to have a huge impact this year, businesses must also consider the cyber risks, especially as business solutions continue to engrain themselves into mission critical solutions. Security is still often an afterthought when it comes to new technology, with many consumers caught up in the excitement of the benefits they can bring.
Combining AI with key security processes can make the difference between a relatively small breach that is able to be controlled to a huge, public attack resulting in loss of revenue, trust and reputation.
This is where AI can also help, as it could be used to spot anomalies in network traffic at scale and speed, cutting down the time it takes to detect new cyber threats. Combining AI with key security processes can make the difference between a relatively small breach that is able to be controlled to a huge, public attack resulting in loss of revenue, trust and reputation.
With technology continuing to impact our working and personal lives, now is the time for businesses and consumers alike to embrace AI and AR to experience the real benefits of digital.