Pretty much any company with a corporate pulse has some sort of "digital transformation" strategy underway, but where are the success stories?
It seems like the banking and telecom sectors might have some front runners, according to the results of an extensive survey of ICT executives conducted by Ovum.
According to the findings of the research house's latest ICT Enterprise Insights program, during which more than 6,300 senior ICT executives at companies from 14 industry verticals were interviewed on all manner of topics related to technology developments, the telecom and banking sectors are the "most mature in the drive for digital transformation." (See Digital Transformation: What It Means for the Workplace.)
Researchers asked those tech decision-makers to rate their organizations against nine steps identified by Ovum as key to digital transformation, including: cybersecurity; the development of digital skills; organizational structure and culture; the digitization of processes; the creation of digital services; and having a clearly articulated digital strategy. Ovum then created a "digital maturity index" to identify the progress made by enterprises in each vertical across the nine steps.
Ovum notes, though, that the "overall level of digital maturity is low": The telecom sector might be leading the way but its maturity level is only at 43.9%, with banking next at 42%. "Many providers in both sectors are still at early stages or mid-stream levels across most of steps," noted Ovum in a press release about its findings.
Furthermore, of the executives interviewed, "only 8% consider themselves to have achieved transformation, and only a fraction over 16% believe they are well-advanced. Almost as many (23%) rate themselves to be still at the early stages," stated the Ovum team.
The ICT Enterprise Insights program also looked into the role that certain technologies (big data, blockchain, IoT, platform architecture/APIs, artificial intelligence and microservices) play in digital transformation strategies. "Enterprises are most advanced in adoption of Big Data and API-based architectures with close to 40% of enterprises actively trialing or deploying these areas, with just under a further 50% planning or considering to do so in the future," noted Ovum. "Microservices and IoT are less currently advanced in terms of active deployment, but over 50% of planning or considering to do so in the future. In contrast, while AI and blockchain are much discussed, actual traction by enterprises to use such technologies for digital transformation is much less developed," it added.
To learn more about the program and its findings, click here, and see the related infographic below.
— Ray Le Maistre, International Group Editor, Light Reading for TechX365.